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Induction

All contents within this guidance are to be treated as OFFICIAL and the link to the platform is not to be shared externally.

All establishments should provide new receptions with information detailing the regime provision on offer at their establishment, and with information on staying safe during COVID-19 in prison.

The below leaflet contains information for stage 4. As prisons move into stages 3 and 2, they may wish to draw on some of the information within this document to provide an updated, localised version of the document.

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Staff and Prisoner Testing

All contents within this guidance are to be treated as OFFICIAL and the link to the platform is not to be shared externally.

09/05/22: Please use the following link to the Post National Framework page for all up to date guidance following the exit of the National Framework

Version Control Table (25.05.2022)

DocumentVersionDate Last Updated
HMPPS Staff Testing Manual1.025.05.22
HMPPS Prisoner Testing Manual0.925.05.22
SOP- Workplace testing: Standard operating procedure for England, Northan Ireland and Wales5.224.01.22
Guidebook-  Workplace Collect LFD guidebook5.331.12.21
Guidebook- ATS assisted LFD5.331.12.21

The HMPPS Testing Team are pleased to be able to share two consolidated Testing Manuals for Staff and Prisoners (and children) for immediate use.

SPOCs should review the version control pages on both documents to pick up the latest updates which cover new ROTL process , Recording transfer tests on PERs and  updated advice for registration of DCT results. Please use these manuals going forwards, any changes will be highlighted through weekly comms.

All annexes have been reviewed/updated. Frequently used annexes may have been renamed. A spreadsheet of the changes is included below.

Please note two sets of testing guidance sit outside of these manuals- Test for Contact (Visits Testing) and Outbreak Mass Testing guidance documents- these remain live on this site.

If you have any difficulty, please contact HMPPSTesting@justice.gov.uk for advice.

Joint Letter on Covid-19 Reception Testing (29/04/22)

Changes to COVID-19 Staff Testing with Establishment Communications (02.03.22)

Changes to COVID-19 Staff Testing with Options Flowchart (28.01.22)

Testing Manuals (25.05.2022)

Making a Request for a Workforce to Support Outbreak Testing (Update) (03.12.2021)

Please find attached updated comms related to making a request for workforce to support outbreak testing. This communication contains the correct email address for submissions, which had previously been entered erroneously.

Testing Posters

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Negotiator Training

All contents within this guidance are to be treated as OFFICIAL and the link to the platform is not to be shared externally.

Following consultation with both Psychology colleagues and training services, it has been agreed that we relax the timescales negotiator refresher training by 6 months as we have done for local C&R training so that negotiators remain ‘in date’ for 30 months. This has been agreed with the PGA and POA.

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Library

All contents within this guidance are to be treated as OFFICIAL and the link to the platform is not to be shared externally.

Library Services from Local Auhtority or PEF Provider

It has been decided that, to reduce the risk of transfer of the COVID-19 virus into prison locations, that all non-HMPPS staff be asked to refrain from entering establishments.

Governors of establishments who receive a library service provided by a Local Authority or PEF provider should make arrangements to ensure that, where possible, some access to library/reading materials (including the Mandatory Publications) is maintained whilst the new measures are in place. The ability for a location to maintain access to a library service whilst library staff are not available should be agreed at a local level. Access could include photocopies, CDs or other local arrangements not breaching the lockdown regime.

Mandatory Publications

The following publications that, where possible, should be made available upon request are:
• Archbold’s Criminal Pleading, Evidence and Practice
• The Civil Procedure Rules
• Extant Prison Service Instructions (PSIs) and Prison Service Orders (PSOs), Policy Frameworks (when published) excluding those that have restrictions placed on them.

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Security Guidance

All contents within this guidance are to be treated as OFFICIAL and the link to the platform is not to be shared externally.

Please find attahced up to date Security Guidance for working under COVID-19 conditions.

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Youth Custody Service (YCS)

All contents within this guidance are to be treated as OFFICIAL and the link to the platform is not to be shared externally.

The YCS will operate under the same temporary guiding principles as the rest of the adult estate when it comes to carrying out the Governments’ instructions on social distancing, although it is important for children to continue to have social contact and therefore we are referring to “Physical distancing” instead. All non-essential activities and activities involving large groups of people or mass movement of children and young people have been ceased. Children and young people all have access to telephones in their rooms and have been provided with additional PIN credits free of charge.

Children and young people in custody are recognised as a particularly vulnerable group and additional safeguards should be considered where necessary. Human contact is especially important for children and young people, so this should be provided where possible and practicable.

The YCS must take steps to monitor, manage and mitigate the threat of significant numbers of staff and children and young people becoming infected with COVID 19 over a short period. This is so that safety and stability across the Children and Young People Secure Estate (CYPSE) can be maintained. Secure settings have a legal duty to safeguard the vulnerable children and young people held in their care. There is a high level of mental health disorder and neurodisability in this cohort of children and young people, and staff are required to pay particular attention to these needs to ensure there is no increase self-harm or suicide resulting from this extraordinary situation. It is also critical that our staff health and wellbeing are protected and supported.

The Youth Custody Service will shortly be providing detailed guidance to support all three sectors that provide Youth Detention Accommodation (Young Offender Institutions, Secure Training Centres and Secure Children’s Homes).

Whilst the below core principles apply to all children and young people in Secure Training Centres and Secure Children’s Homes they are out of scope of the broader operational guidance within this document.

Young Offender Institution (YOIs) under 18 sites

Before this guidance and any wider related guidance related to HMPPS response to COVID-19 is applied, the YOIs who hold children and young people need to ensure that any plans or implementation of guidance fit with YCS and NHSE&I core principles.

Core Principles:

  • CONNECT: The single biggest risk to mental well-being is isolation and disconnection from others. In the Secure Estate, given the increased risks of social isolation at this time, it is essential we maximise opportunities for relational connection, whilst maintaining physical distance.
  • Maintain Relevant Contacts: Priority should be given to ensuring children and young people can maintain contact with family and Youth Offending Team worker.
  • Promote Physical Health: Maximise personal and hand hygiene.
  • Provide as much fresh air as possible: Maintain good physical and mental health bymaximising physical activity and access to fresh air (in line with physical distancing guidance).
  • Structure the day & create routine: Structure can be helpful especially when living with others, as it allows a sense of predictability and control. Establishing (or maintaining) a sense of routine is essential. Ensure regular timing for access to medication, including those who may have received a diagnosis of ADHD.
  • Ensuring there are activities to do: The need for meaningful activity is paramount in protecting well-being and preventing challenging behaviour.
  • Allocate or maintain meaningful roles: Where possible, allow young people to maintain or develop particular roles and responsibilities, either as individuals or groups. This may be as helpers, mentors, entertainers etc. Developing a respected role is important in maintaining purpose and belonging with others.
  • Promote openness – Normalise anxiety and encourage children and young people to access support when they need it be particularly watchful over those that are withdrawn, quiet or find it difficult to ask for help.
  • Crisis plan: Be pro-active in planning for those children and young people that you suspect may find periods of isolation or high stress particularly difficult. At each site the SECURE STAIRS multi-disciplinary team should be in place to identify and support those children who are most vulnerable. A Formulation and support plan will be critical in providing support.
  • Coordinated YCS and NHSE&I Response: The Critical Case Panel has been extended to ensure support and advice is coordinated across the CYPSE via daily, weekly and monthly review processes in addition to the central Enhanced SECURE STAIRS team that has been mobilised across YCS, psychology and health.
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Ways of Working – Meeting Structures

All contents within this guidance are to be treated as OFFICIAL and the link to the platform is not to be shared externally.

During the current nationwide situation it is imperative that all staff are kept up to date with changing advice and guidance that is being centrally published.  As you are all aware, staff will become more anxious when they are not included in communication streams. When the Service is operating in a business as usual status Governors generally have large gatherings via full staff meetings and within operational boardrooms.  Although the temptation is to continue with this mode of communications, Governors should consider, where possible alternative arrangements for communicating with your staff. There have been reports of large full staff meetings and operational boardrooms with standing room only in the last couple of days.  Although as a Service we have been identified as essential key work, this does not mean that we should not consider the Governments advice on social distancing where possible.  We are doing everything possible to source PPE from around the world to help protect our front line staff but unnecessarily exposing them at meetings counteracts some of these measures. Different ways in which communications can be cascaded should therefore be considered, for example:

  • Holding operational meetings in larger areas such as visits or the chapel;
  • Asking people to dial in, where possible;
  • Holding smaller meetings and asking managers to cascade messages to smaller audiences;
  • Briefing papers sent out to staff.

Managing prisons is extremely difficult at the moment but if we can do anything to help protect our staff and keep all our families safe we should.  Doing so will ensure resources within prisons remain as high as possible and assist with the operational running during the difficult period we are going to encounter.

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Ways of Working

All contents within this guidance are to be treated as OFFICIAL and the link to the platform is not to be shared externally.

During this period establishments will not be audited and HMIP have confirmed the suspension of formal programmes of inspection although one day scrutiny visits will take place. Establishment performance management mechanisms will also be suspended. Under these circumstances establishments should postpone any meetings that do not contribute to the management of the establishment regime. Establishments may hold a morning meeting as normal and use this forum to review staffing levels and to attribute available resources to the daily work. The defensible decision making log should be updated to reflect all operational regime decisions made during daily meetings.


During this unprecedented period the increased use of prisoner labour through peer workers and risk assessed essential workers should be considered in non-security related roles to enhance the community workforce.  The risk assessment of such individuals in advance of their use and appropriate rewards and recognition for their actions must be considered.

Operational managers from HQ have now been redeployed to prisons to provide additional support and regimes have been restricted to take account of the reduced staffing resources. The recently published additional bonus scheme for operational managers working in these difficult circumstances is to recognise the additional working pressures which we are conscious that managers are already facing and will face in the coming weeks. The expectation as key workers is that operational managers will continue to operationally support their establishment as best they are able whilst they are fit and well to do so. In respect of working hours, it is important that operational managers work sensibly and talk with their line managers where they are under pressure and faced with family issues at this time to ensure that they are supported. We recognise that everyone is doing their very best in the most difficult of circumstances and certainly there will be no disciplinary consequences for managers who are unable to work more hours due to outside commitments.  

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Waste Management

All contents within this guidance are to be treated as OFFICIAL and the link to the platform is not to be shared externally.

Waste should continue to be collected from units throughout the COVID-19 period in order to support and sustain as clean an environment as possible. This may require short, supervised cleaning periods where cleaning parties clear the unit waste or doing door to door waste collection during meal services similar to that operated within Care and Separation Units.

Waste collection vehicles should be given access to the establishment where possible. If this is not feasible, large wheelie bins should be brought to the gate area in order to be collected. Further guidance will follow.

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Small repairs & Facilities Maintenance

All contents within this guidance are to be treated as OFFICIAL and the link to the platform is not to be shared externally.

Repairs and Maintenance should continue as fully as staff availability allows. Consideration should be given to alternative sources of resource (contractors through existing agency lines) if resource becomes particularly problematic.

The three providers Amey, GFSL and Mitie have agreed a common approach regarding PPE for their staff.  In addition to the usual footwear, eye protection etc., staff will wear protective gloves at all times. 

Face masks will not be worn when safe distances guidance is being maintained, but where staff are expected to enter a residential unit where prisoners are unlocked and safe distancing is not being maintained they will wear face masks.

The provision and wearing of PPE is a matter for each individual company, although we would expect a consistent approach.  When a subcontractor attends site it will be for each individual contractor to provide and wear PPE and we need to facilitate their working arrangements.  Governors or other managers are not expected to provide PPE for any non-directly employed staff. They should not restrict the use of PPE for any non-directly employed staff.